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FeedbackNFC

FeedbackNFC

A comprehensive customer feedback collection platform using NFC cards for seamless, real-time feedback at physical locations. Features AI-powered sentiment analysis, multi-location management, industry-specific templates, and bilingual Arabic/English support. Over 10,000 NFC cards deployed across restaurants, hotels, hospitals, and retail.

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Next.js 15 Clerk Recharts Moyasar Resend

Features

  • NFC card deployment for tap-to-feedback collection at physical locations
  • QR code fallback for non-NFC devices
  • Real-time analytics dashboard with AI-powered sentiment analysis
  • Multi-location management from unified dashboard
  • Industry-specific templates for restaurants, hotels, hospitals, retail, municipalities
  • Full Arabic/English localization
  • Automated weekly analytics reports via email
  • Enterprise and municipality portal for large organizations
  • Voice feedback with transcription and AI analysis
  • Moyasar payment integration for Saudi Arabia

Challenge

Traditional feedback methods suffer from low response rates and delayed insights. Capturing customer sentiment at the moment of experience requires frictionless collection while supporting diverse industries and languages in the Saudi market.

Campaign Templates

Solution

Deployed NFC cards that instantly direct customers to customized feedback forms. Built AI-powered sentiment analysis to transform raw feedback into actionable insights. Created industry-specific templates and full Arabic support for the regional market.

Enterprise Integrations

Campaign Setup

Highlights

  • 10,000+ NFC cards deployed across Saudi Arabia
  • AI sentiment analysis transforms feedback into insights
  • Industry-specific templates for diverse verticals